Qualities of a Good Travel Agent

§ February 2nd, 2016 § Filed under Travel & Tours Comments Off on Qualities of a Good Travel Agent


A travel agent is someone who arranges packages for travelers by putting the necessary services together. They can be of immense use since putting these services together is a time-consuming job. Since it can affect the quality of your vacation, you must ensure that you choose the right travel agent for the task. When making your decision, here are some qualities that you need to look out for.


The individual and his/her services must be of reliable quality. Since you are travelling to an unfamiliar destination, your safety is in their hands. So, you must ensure that they are trustworthy. The best way to ensure this is to look for signs of credibility. For instance, most professional agents are a part of national organizations and therefore are certified. So, see whether the agency is certified by a recognized accreditation scheme.


This is an essential quality that is required to run any kind of business. Your travel agent must value your personal opinions and suggestions. One of the best qualities that reflect a professional attitude is punctuality. For instance, if the travel agent says that the transport for your Phillip island day tour arrive at 9.00am, then it should come at that time. Delaying the services shows irresponsible and unprofessional behavior.


The travel agent must be honest with his customers at all times. For instance, let’s say that you want to go for Phillip Island day tour Melbourne. If the agent thinks that the weather is bad in the area during this period, he/she must inform you so. Such honesty will only be seen if the agent values the customer more than his/her profits. So, see whether the agent stays true to his/her word. The best way to ensure this is to talk to the agent’s previous clients. Ask them whether they enjoyed the service and whether it was safe and reliable.

Value for money

The main reason why some people use the services of a travel agent is because they wish to eliminate unnecessary spending. However, some agents can trick you into a costly tour – especially if you are unaware about the industry. Therefore, it is important for you to ensure that the services are worth what you are paying for. Research about the other agents in the area and see whether they are offering similar services for the same rate. If so, you can trust the service of a provider. You can visit this site http://www.alfytours.com.au/tours/ to get more pointers on where to go and what to enjoy for your next tour. 

Moreover, a travel agent must also be knowledgeable and experienced in the field of tourism to make informed decisions that will benefit his/her customers.

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